Luca Stay
Privacy Policy
Thank you for your interest in understanding more about our privacy policy.
Introduction
At Luca Stay ("we," "us," or "our"), we value your privacy and are committed to transparency. This Privacy Policy outlines our approach to data collection and usage within the Luca Stay app ("the App") on Meta platforms, including Oculus Quest and other Meta devices.
The Luca Stay app may collect limited personal and technical information when necessary for booking management, guest registration, service operation, and compliance with legal obligations. The App does not access precise device location services.
Effective Date: 23/09/2024
Data Collection
1. Personal Data
The App may collect personal data provided by users, such as name, contact details and identification information, when required for booking management, guest registration and compliance with legal obligations.
2. Usage Data
The App may collect limited technical or usage information necessary to ensure the proper functioning of the services and to improve the user experience. This information is not used to track users for marketing purposes.
3. Location Data
The App does not access the device's GPS or precise location services. Any location-related information is limited to what users voluntarily provide during the booking or check-in process.
How We Use Data
We use collected information only where necessary to manage bookings, register guests, comply with legal obligations, operate the services, and improve the overall user experience.
Data Sharing and Disclosure
We may share personal data only when necessary to fulfill legal obligations, complete guest registration requirements, or work with service providers that support the operation of our services under appropriate safeguards.
Data Security
We implement appropriate technical and organizational measures to protect personal data and ensure services operate securely within the Meta platform environment.
User Rights
Users may request access to, correction of, or deletion of personal data within the limits provided by applicable law. If you have any privacy-related requests, you can contact us at the information provided below.
Changes to This Policy
We may update this Privacy Policy to reflect changes in services, legal obligations, or data-handling practices. Any material updates will be communicated to users.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle user privacy, please contact us at:
- Email: info@lucastay.it
- Address: Piazzetta Guastalla 11, Milano (MI), 20122
For more information on Meta's privacy policies, visit Meta Privacy Center.